Terms of service

Effective [date you publish this]

1. Agreeing to these terms

These terms are an agreement between you and [Your legal business name, e.g. CramPuppy LLC] ("CramPuppy", "we", "us"), the business that runs the CramPuppy website, courses, study guides and workbooks (the "Service"). By using the Service or buying anything on it, you agree to these terms and to our Privacy policy. If you don't agree, please don't use the Service.

2. Who can use CramPuppy

You must be 18 or older (or the age of adulthood where you live) to buy anything. Teens can use the Service with a parent or guardian's permission. Children under 13 may use courses with a parent, guardian or teacher who agrees to these terms for them, but shouldn't give us any personal information.

3. What you get when you buy

• A course or study guide gives you online access to all of its lessons and a downloadable PDF workbook.
• The All-Access Pass gives you the same for every course and study guide we offer now and every one we release later, for as long as we run the Service.
• Prices are one-time payments in US dollars. There are no subscriptions or automatic renewals. Sales tax or VAT is added where the law requires it.
• Your access is tied to the email you bought with. You sign in on new devices with a link sent to that email.

When you buy, we give you a personal, non-exclusive, non-transferable license to use that content for your own learning. You're buying the right to use it, not ownership of the content itself.

4. Please don't

• share your sign-in link, account or downloaded workbooks with people who haven't bought them;
• resell, republish, or post our lessons, questions or PDFs anywhere, including course-sharing sites, file-sharing sites or AI tools;
• copy the Service in bulk, scrape it, or use bots on it;
• try to get around payments, break into the Service, or interfere with how it works.

Families and teachers: you can print worksheets from a workbook you bought for use in your own household, or for one classroom you personally teach.

If you break these rules, we may suspend or end your access, without a refund if the break was serious.

5. Learning, not professional advice

Everything on CramPuppy is general education. Our money courses aren't financial, tax or investment advice. Our health, body and first aid courses aren't medical advice or training, and don't give you a first aid certification. Nothing is legal advice. For decisions about your money, health or legal situation, talk to a qualified professional.

Our study guides are written by us from scratch to cover what intro classes usually teach. They aren't affiliated with, endorsed by, or based on materials from any school, professor or testing company, and they may not match your class exactly. We can't promise any particular grade or exam score. Always follow your own instructor's materials and rules, including your school's rules about study aids.

AP and Advanced Placement are registered trademarks of the College Board, which isn't affiliated with CramPuppy and doesn't endorse it. Other school, class and product names belong to their owners and are used only to describe what a guide covers.

6. Our content

The lessons, questions, illustrations, workbooks, the CramPuppy name and Biscuit the puppy belong to us or the people who licensed them to us, and are protected by copyright and trademark law. Apart from the license in section 3, these terms don't give you any rights to them.

7. What you send us

If you send us an issue report, suggestion or other feedback, you let us use it to improve the Service without owing you anything. Please don't include anyone's private information in a report.

8. Custom study guides

You can send us your own class materials and ask for a study guide made for your class. Here's how that works:

• Quote first. We review what you send and email you a price and delivery date. Nothing is owed until you accept. Custom guides are made by hand, so they take longer than ready-made guides, usually about 5 to 7 days.
• Only send what you're allowed to share. By uploading, you confirm the files are yours or that you have permission to share them with us for this purpose. Some instructors don't allow their course materials to be shared outside class; please check your syllabus. We use your files only to make your guide, never publish or resell them, and delete them within 90 days after delivery.
• Study help, not assignments. We make study guides to help you learn. We won't complete graded homework, take-home exams or other work you'd submit, and you're responsible for following your school's academic honesty rules.
• Your guide is for you. The license in section 3 applies: it's for your own studying, not for sharing or resale.

9. Refunds

Every purchase has a 30-day money-back guarantee. See the Refund policy for how it works.

10. Changes to the Service

We keep improving courses, so lessons may be edited, fixed or rearranged after you buy. If we ever have to stop offering a course you bought, we'll try to give you at least 30 days' notice so you can download its workbook. If CramPuppy shuts down entirely, we'll give you notice and a chance to download your workbooks first.

11. No warranties

We work hard to make every lesson accurate, and we fix mistakes when you report them. But the Service is provided "as is" and "as available". To the fullest extent the law allows, we don't make any promises beyond what's in these terms, including that the Service will always be available, error-free, or right for your particular needs.

12. Limits on liability

To the fullest extent the law allows, CramPuppy won't be liable for any indirect, incidental, special or consequential losses (like lost profits or lost data), and our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim. Some places don't allow these limits, so they may not all apply to you. Nothing in these terms limits rights you have under consumer protection laws that can't be waived.

13. Disputes

If something goes wrong, please email [support@yourdomain.com] first. Most problems get solved quickly that way. These terms are governed by the laws of [your state], United States, without regard to its conflict-of-laws rules. Any dispute that can't be worked out will be handled in the state or federal courts located in [your state], though either of us may bring a claim in small claims court where it qualifies. If you live in the EU or UK, you can also use the courts and consumer protections of your home country.

14. Changes to these terms

We may update these terms. We'll change the date at the top and, for important changes, email buyers before they take effect. If you keep using the Service after that, the new terms apply. Changes never take away access you've already paid for.

15. Contact

[Your legal business name, e.g. CramPuppy LLC]
[mailing address]
[support@yourdomain.com]